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Fencer Vulns
medium 5.2

CVE-2021-21440 json

Support Bundle includes S/Mime and PGP keys

published 2021-07-26 5 y ago modified 2026-06-17 4 mo ago also EUVD-2021-8714

cvss
5.2
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.8%
EPSS 0.8% chance of exploitation in 30 days, percentile 56%
public exploits
0
none known

Summary

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

Patch / fix

  • otrs2 Debian 11 6.0.32-6

debian advisories DEBIAN-CVE-2021-21440

Exploit prediction

0.79% chance of exploitation in the next 30 days, higher than 56% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 5.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
NVD 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 4.0 AV:N/AC:L/Au:S/C:P/I:N/A:N

Affected products

  • OTRS AG ((OTRS)) Community Edition
  • OTRS AG OTRS

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.