CVE-2021-21437 json
Config Items are shown to users without permission
published 2021-03-22 5 y ago modified 2026-06-17 4 mo ago also EUVD-2021-8711
- cvss
- 3.5
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.7%
- EPSS 0.7% chance of exploitation in 30 days, percentile 52%
- public exploits
- 0
- none known
Summary
Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions
Exploit prediction
0.67% chance of exploitation in the next 30 days, higher than 52% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 3.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N |
| NVD | 3.1 | 4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
| NVD | 2.0 | 4.0 | AV:N/AC:L/Au:S/C:P/I:N/A:N |
Affected products
- OTRS AG OTRSCIsInCustomerFrontend
- OTRS AG ITSMConfigurationManagement
Classification
References
-
otrs.com
/release-notes/otrs-security-advisory-2021-07/
release-notes, vendor-advisory
Sources
- CVE List CVE-2021-21437
- NVD CVE-2021-21437
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.