CVE-2020-1779 json
Dynamic templates reveal sensitive data when OTRS tags are used
published 2021-02-08 5 y ago modified 2026-06-17 4 mo ago also EUVD-2020-12605
- cvss
- 4.3
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 1.0%
- EPSS 1.0% chance of exploitation in 30 days, percentile 63%
- public exploits
- 0
- none known
Summary
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
Exploit prediction
1.02% chance of exploitation in the next 30 days, higher than 63% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 4.3 | CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N |
| NVD | 3.1 | 4.9 | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N |
| NVD | 2.0 | 4.0 | AV:N/AC:L/Au:S/C:P/I:N/A:N |
Affected products
- OTRS AG OTRSTicketForms
Classification
- Weakness
-
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
References
Sources
- CVE List CVE-2020-1779
- NVD CVE-2020-1779
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.