CVE-2020-1765 json
Spoofing of From field in several screens
published 2020-01-10 6 y ago modified 2026-06-17 4 mo ago also EUVD-2020-12591
- cvss
- 3.5
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 1.5%
- EPSS 1.5% chance of exploitation in 30 days, percentile 73%
- public exploits
- 0
- none known
Summary
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Patch / fix
- otrs2 Debian 11 6.0.25-1
debian advisories DEBIAN-CVE-2020-1765
- otrs Package Hub 15 SP2 6.0.29-bp152.2.8.1
- otrs Package Hub 15 SP2, Package Hub 15 SP1, openSUSE Leap 15.2 +1 more 6.0.29-bp152.2.5.4
- otrs Package Hub 15 SP1, Package Hub 15, openSUSE Leap 15.1 5.0.42-bp151.3.3.1
opensuse advisories openSUSE-SU-2020:1509-1openSUSE-SU-2020:1475-1openSUSE-SU-2020:0551-1
Exploit prediction
1.45% chance of exploitation in the next 30 days, higher than 73% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 3.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N |
| NVD | 3.1 | 5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N |
| NVD | 2.0 | 5.0 | AV:N/AC:L/Au:N/C:N/I:P/A:N |
Affected products
- OTRS AG ((OTRS)) Community Edition
- OTRS AG OTRS
Classification
- Weakness
-
- CWE-472 External Control of Assumed-Immutable Web Parameter
References
-
otrs.com
/release-notes/otrs-security-advisory-2020-01/
patch, vendor-advisory
-
lists.opensuse.org
/opensuse-security-announce/2020-04/msg00038.html
vendor-advisory, mailing-list, third-party-advisory
-
lists.opensuse.org
/opensuse-security-announce/2020-09/msg00066.html
vendor-advisory, mailing-list, third-party-advisory
-
lists.opensuse.org
/opensuse-security-announce/2020-09/msg00077.html
vendor-advisory, mailing-list, third-party-advisory
-
lists.debian.org
/debian-lts-announce/2020/01/msg00027.html
mailing-list, third-party-advisory
-
lists.debian.org
/debian-lts-announce/2023/08/msg00040.html
mailing-list
Sources
- CVE List CVE-2020-1765
- NVD CVE-2020-1765
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.