CVE-2020-11464 json
An issue was discovered in Deskpro before 2019.8.0.
published 2020-04-01 6 y ago modified 2026-06-17 4 mo ago also EUVD-2020-3818
- cvss
- 6.5
- version 3.0, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 1.2%
- EPSS 1.2% chance of exploitation in 30 days, percentile 68%
- public exploits
- 0
- none known
Summary
An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.
Patch / fix
- deskpro deskpro 2019.8.0
Exploit prediction
1.20% chance of exploitation in the next 30 days, higher than 68% of all scored CVEs (FIRST EPSS, 2026-11-08).
Exploits and checks
- blog.redforce.io https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ referenced PoC, tagged "exploit" by a source, unverified
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.0 | 6.5 | CVSS:3.0/AC:L/AV:N/A:N/C:H/I:N/PR:L/S:U/UI:N |
| NVD | 3.1 | 4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
| CNA | 3.0 | 6.5 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |
| NVD | 2.0 | 4.0 | AV:N/AC:L/Au:S/C:P/I:N/A:N |
Classification
- Weakness
-
- CWE-269 Improper Privilege Management
References
-
blog.redforce.io
/attacking-helpdesks-part-1-rce-chain-on-deskpro/
exploit, third-party-advisory
-
support.deskpro.com
/en/news/posts/deskpro-v2019-8-0-released-security-update
release-notes, vendor-advisory
-
support.deskpro.com
/en/news/posts/deskpro-security-update-2019-09
release-notes, vendor-advisory
Sources
- CVE List CVE-2020-11464
- NVD CVE-2020-11464
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