CVE-2018-19141 json
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL b…
published 2018-11-11 7 y ago modified 2026-06-17 4 mo ago also EUVD-2018-10853
- cvss
- 4.8
- version 3.0, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.7%
- EPSS 0.7% chance of exploitation in 30 days, percentile 52%
- public exploits
- 0
- none known
Summary
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
Patch / fix
- otrs open_ticket_request_system 4.0.33, 5.0.31
- otrs2 Debian 11 6.0.1-1
debian advisories DEBIAN-CVE-2018-19141
Exploit prediction
0.67% chance of exploitation in the next 30 days, higher than 52% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| NVD | 3.0 | 4.8 | CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N |
| NVD | 2.0 | 3.5 | AV:N/AC:M/Au:S/C:N/I:P/A:N |
Classification
- Weakness
-
- CWE-79 Improper Neutralization of Input During Web Page Generation
References
-
community.otrs.com
/security-advisory-2018-09-security-update-for-otrs-framework/
patch, vendor-advisory
-
lists.debian.org
/debian-lts-announce/2018/11/msg00028.html
mailing-list, third-party-advisory
Sources
- CVE List CVE-2018-19141
- NVD CVE-2018-19141
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.